FAQ
How does your consignment work?
We will display your items for 60 days. All clothing items must be on hangers so we can quickly look them over – we will return your hangers to you. When your item sells it is a 50/50 split.
Who sets the prices?
Our team sets the prices. If the item is expensive please tell us how much you paid for it so we can set an appropriate price. We generally price items between 40% and 60% of retail price.
Can I retrieve unsold items before the end of 60 days?
No, consigned items must remain in the store for the full 60 days.
Do I need an appointment?
No, but we do ask that you limit your items to 20 pieces per store so we can quickly sort through them.
When can I bring items?
Item consignment hours vary depending on season so please check our homepage for current hours. You may bring up to 20 clothing items on hangers and up to 20 furniture/home decor items Monday-Friday.
How can I check my account balance?
You can check your balance online.
When can I get my money?
We pay out as often as once a month – you pick the day and time!
Can I use my account balance to buy items?
You can always apply your account balance to items you purchase in the store.
Do you accept wedding dresses or formal wear?
No, we don’t accept wedding dresses or formal wear.